Advisories · Technology
OTRS.
Every CVE that names OTRS among its affected products, newest first. Vendors and products are as the CNA wrote them; check the affected versions on each record.
- CVSS 9.4 CriticalCritical · CVSS 9+
Authentication Bypass via Spoofed Remote-User Header in HTTP Basic Authentication
- OTRS
- OTRS GmbH (former OTRS AG) ((OTRS)) Community Edition
- Authentication bypass
- CVSS 6.1 Medium
Insufficient Neutralization of Formula Elements in CSV Exports
- OTRS
- OTRS GmbH (former OTRS AG) ((OTRS)) Community Edition
- Other injection
- CVSS 5.4 Medium
Duplicate Identity / Identity Shadowing across CustomerUser backends
- OTRS
- OTRS GmbH (former OTRS AG) ((OTRS)) Community Edition
- CWE-694
- CWE-706
- CVSS 4.3 Medium
Cross-Site Request Forgery in Administrative Actions
- OTRS
- OTRS GmbH (former OTRS AG) ((OTRS)) Community Edition
- Cross-site request forgery (CSRF)
- CVSS 9.1 CriticalCritical · CVSS 9+
Insufficient Session Revocation for JWT Authentication
- OTRS
- Authentication bypass
- CVSS 5.3 Medium
Unauthenticated Disclosure of Agent Frontend Configuration
- OTRS
- Information disclosure
- CVSS 8.7 High
Path Traversal in SendSupportBundle allows File Deletion Outside the Intended Directory
- OTRS
- OTRS GmbH (former OTRS AG) ((OTRS)) Community Edition
- Path traversal
- CVSS 4.8 Medium
Stored XSS in external pages
- OTRS
- Cross-site scripting (XSS)
- CVSS 5.4 Medium
Cross-Site Request Forgery in Import/Export Admin console
- OTRS
- OTRS GmbH (former OTRS AG) ((OTRS)) Community Edition
- Cross-site request forgery (CSRF)
- CVSS 5.7 Medium
Email with special content can lead to DoS
- OTRS
- OTRS AG ((OTRS)) Community Edition
- Denial of service
- CVSS 9.1 CriticalCritical · CVSS 9+
SQL Injection via MySQL Quote Method
- OTRS
- OTRS AG ((OTRS)) Community Edition
- CWE-20
- CVSS 5.7 Medium
Bypass DedicatedAgentToCustomerGroups Setting
- OTRS
- Information disclosure
- CVSS 3.5 Low
Incorrect handling of permissions in External Interface Config Item List module
- OTRS
- Broken access control
- CVSS 3.5 Low
Wrong Permission Handling in Document Search Article Meta Filters
- OTRS
- Broken access control
- CVSS 6.5 Medium
Denial-of-Service via SVG Rendering in Ticket
- OTRS
- OTRS AG ((OTRS)) Community Edition
- Denial of service
- CWE-791
- CVSS 7.1 High
Reflected XSS in authenticated agent context
- OTRS
- OTRS AG ((OTRS)) Community Edition
- Cross-site scripting (XSS)
- CWE-116
- CVSS 5.7 Medium
Possible information disclosure via External Interface
- OTRS
- Information disclosure
- Privilege escalation
- CVSS 4.5 Medium
Possible DoS via SQL Box
- OTRS
- Denial of service
- CVSS 5.3 Medium
Possible user enumeration
- OTRS
- Information disclosure
- CVSS 3.8 Low
Unsafe handling of AJAX calls
- OTRS
- OTRS AG ((OTRS)) Community Edition
- CWE-184
- CVSS 4.8 Medium
Missing CSRF protection
- OTRS
- CWE-1275
- CVSS 6.8 Medium
Missing Cookie Flags
- OTRS
- CWE-614
- CVSS 6.3 Medium
SMTP Password will be shown in cleartext on some SMTP errors
- OTRS
- OTRS AG ((OTRS)) Community Edition
- Information disclosure
- CVSS 3.5 Low
Improper check of permissions in Generic Interface
- OTRS
- OTRS AG ((OTRS)) Community Edition
- Privilege escalation
- CVSS 5.4 Medium
Missing X-Content-Type-Options: nosniff Header Allows MIME Type Sniffing
- OTRS
- OTRS AG ((OTRS)) Community Edition
- CWE-20
- CVSS 8.2 High
Passwords are written to Admin Log Module
- OTRS
- OTRS AG ((OTRS)) Community Edition
- Information disclosure
- CVSS 4.9 Medium
Stored XSS in process management
- OTRS
- OTRS AG ((OTRS)) Community Edition
- CWE-790
- CVSS 4.9 Medium
Stored XSS in System Configuration
- OTRS
- OTRS AG ((OTRS)) Community Edition
- Cross-site scripting (XSS)
- CWE-790
- CVSS 5.2 Medium
Agents are able to lock the ticket without the "Owner" permission
- OTRS
- Privilege escalation
- CVSS 5.7 Medium
Information exlosure in external interface
- OTRS
- CWE-790
- CVSS 6.3 Medium
Upload of files outside application directory
- OTRS
- OTRS AG ((OTRS)) Community Edition
- Path traversal
- CVSS 3.5 Low
Missing file type check in avatar picture upload
- OTRS
- CWE-20
- CVSS 4.9 Medium
Unnecessary data is written to log if issues during indexing occurs
- OTRS
- Information disclosure
- CVSS 5.3 Medium
Insufficient access control
- OTRS
- Authentication bypass
- CVSS 8.1 High
Password is send back to client
- OTRS
- Hard-coded credentials
- CVSS 3.5 Low
Possible XSS execution in customer information
- OTRS
- OTRS AG ((OTRS)) Community Edition
- CWE-20
- CVSS 5.3 Medium
External pictures can be loaded even if not allowed by configuration
- OTRS
- OTRS AG ((OTRS)) Community Edition
- Information disclosure
- CVSS 8.7 High
SSL Certificates are not checked for E-Mail Handling
- OTRS
- OTRS AG ((OTRS)) Community Edition
- Weak cryptography or TLS
- CVSS 6.3 Medium
Host header injection by attachments in web service
- OTRS
- OTRS AG ((OTRS)) Community Edition
- CWE-20
- CVSS 4.1 Medium
Tickets can be moved without permissions
- OTRS
- Privilege escalation
- CVSS 4.1 Medium
XSS stored in survey answers
- OTRS
- OTRS AG ((OTRS)) Community Edition
- CWE-20
- CVSS 7.2 High
Code execution via System Configuration
- OTRS
- OTRS AG ((OTRS)) Community Edition
- Command injection
- CVSS 7.6 High
Information disclouse and DoS via websocket push events
- OTRS
- Broken access control
- CVSS 7.4 High
Code execution through ACL creation
- OTRS
- OTRS AG ((OTRS)) Community Edition
- CWE-20
- CVSS 6.1 Medium
Possible XSS in Ticket Actions
- OTRS
- OTRS AG ((OTRS)) Community Edition
- Cross-site scripting (XSS)
- CVSS 6.5 Medium
SQL Injection via OTRS Search API
- OTRS
- OTRS AG ((OTRS)) Community Edition
- CWE-20
- CVSS 7.5 High
DoS attack using email
- OTRS
- OTRS AG ((OTRS)) Community Edition
- Denial of service
- CVSS 6.8 Medium
Perl Code execution in Template Toolkit
- OTRS
- OTRS AG ((OTRS)) Community Edition
- CWE-913
- CVSS 4.6 Medium
Possible XSS stored in customer information
- OTRS
- OTRS AG ((OTRS)) Community Edition
- Cross-site scripting (XSS)
- CVSS 3.5 Low
Possible XSS in Admin Interface
- OTRS
- OTRS AG ((OTRS)) Community Edition
- Cross-site scripting (XSS)
- CVSS 5.3 Medium
Information disclosure in Request New Password feature
- OTRS
- Information disclosure
- CVSS 3.5 Low
Information disclosure in the External Interface
- OTRS
- Information disclosure
- CVSS 3.5 Low
OTRS version number is always in the exported ICS files
- OTRS
- OTRS AG OTRSCalendarResourcePlanning
- Information disclosure
- CVSS 4.3 Medium
Information disclosure in the External Interface
- OTRS
- Information disclosure
- CVSS 3.5 Low
Possible XSS attack via translation
- OTRS
- Cross-site scripting (XSS)
- CVSS 6.4 Medium
Authenticated remote code execution
- OTRS
- OTRS AG SystemMonitoring
- CVSS 3.8 Low
Dynamic field error message is vulnerable to XSS
- OTRS
- Cross-site scripting (XSS)
- CVSS 3.5 Low
Agents are able to lock the ticket without the "Owner" permission
- OTRS
- Privilege escalation
- CVSS 5.2 Medium
Support Bundle includes S/Mime and PGP secret or PIN
- OTRS AG ((OTRS)) Community Edition
- OTRS
- Information disclosure
- CVSS 5.3 Medium
User enumeration issue using "lost password" feature
- OTRS AG ((OTRS)) Community Edition
- OTRS
- Information disclosure