CVE record · CVE-2024-23794

Agents are able to lock the ticket without the "Owner" permission

CVSS 5.2 MediumEPSS 0.0027 · 19th percentile

Published by the CVE Program (CNA: OTRS) at 15 Jul 2024, 07:14 UTC. agentprime has not analysed this yet, so whether it affects any app is not known. This CVE names a vendor and product rather than a package, so the lockfile check doesn’t match it.

Affected products, as the CNA wrote them
VendorProductVersions
OTRS AG OTRS
  • affected 8.0.x
  • affected 2023.x
  • affected 2024.x to 2024.4.x, inclusive Patch
Other versions: unaffected
Identifiers
CVE-2024-23794
CNA
OTRS
Weakness (CWE)
CWE-266
Published
15 Jul 2024
Updated
1 Aug 2024

Not analysed yet

We haven’t published our own analysis of this CVE. If a person reviews it, this page will say what’s affected and what has to be true for it to matter.

Severity and exploitation

ScoreRatingCVSSVectorSource
5.2 Medium 3.1 CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:N CNA (OTRS)
  • CISA KEV Not listed.
  • EPSS 0.0027, the 19th percentile, on 5 Nov 2026: FIRST’s estimate of the chance of exploitation in the next 30 days.

Timeline

This record came from the full history of the CVE Program, published 15 Jul 2024. New records show when each source confirmed them.

Sources

References from the CNA

Facts on this page come from the CVE List as the CNA published them, with CVSS from the sources named above, CISA KEV and FIRST EPSS. Vendors, products and versions are shown as the CNA wrote them. We don’t reproduce the CVE’s description.