AI-powered revenue operations for scaling companies
AgentPrime restructures your revenue operations around AI — sales, onboarding, and customer success — so a smaller team delivers bigger results. Built by a founder who restructured his own SaaS first.
The default answer to growth is "hire more people." More sales reps, more onboarding specialists, more account managers. But every hire adds management overhead, process variance, and cost — without guaranteeing results.
There's a better path. AI can handle the oversight, scoring, and monitoring that used to require dedicated managers. Your best people focus on what humans do best — building relationships and closing deals — while AI handles the rest.
The companies that win aren't the ones with the biggest teams. They're the ones that get the most out of the team they have.
Every engagement starts with your specific revenue org and identifies the highest-impact workflows across sales, onboarding, and customer success.
Three tiers designed as a natural path from understanding to implementation to ongoing optimization.
The starting point for every engagement.
Where the real work happens.
Ongoing optimization after the sprint.
A clear path from conversation to implementation.
30-minute call to understand your revenue org and identify where AI creates the most leverage.
2-week deep dive into your sales process, onboarding, CS, and team structure.
3-month engagement: AI workflows deployed across your revenue operations with team training.
No matter where your revenue org is, here's how we meet you there.
We audit your sales process, identify where deals stall and where reps go off-script, and build AI monitoring that gives you visibility without adding managers.
We build management intelligence tools — dashboards, coaching briefs, process compliance tracking — so one manager can effectively oversee a team twice the size.
Same approach: define the process, build AI scoring, flag at-risk accounts before they churn. Extend the system across your full revenue lifecycle.
Generic AI doesn't know your sales process. We start by codifying YOUR process, then build scoring around it. The AI evaluates against your playbook, not a generic template.
AgentPrime was built by a founder who runs the same revenue org you do. Craig Hewitt scaled Castos (podcast hosting) to $1.5M ARR bootstrapped over 8+ years — with sales, onboarding, CS, and account management. He restructured that entire revenue operation around AI to do more with a leaner team. Everything AgentPrime recommends to clients has been tested on Castos first.
That's the difference.
We run a $1.5M SaaS with the same structure you have: sales, onboarding, CS, account management. We restructured it around AI.
Not generic AI strategy. We focus on the revenue org — sales, onboarding, CS, and account management — because that's where the leverage is.
Every engagement tracks measurable results — time saved, costs reduced, revenue impact. Not hours logged.
Craig leads every engagement personally. You won't get sold by a partner and staffed with juniors.
AgentPrime was founded by Craig Hewitt, a SaaS founder who scaled Castos (a podcast hosting platform) to $1.5M ARR bootstrapped over 8+ years. He's not a career consultant. He's a builder who's lived the operational reality of running a revenue org through every stage of growth — from solo founder to managing a full sales team, onboarding reps, CS, and account management.
Craig still actively runs Castos, restructuring its entire revenue operation around AI: sales call scoring, onboarding oversight, account health monitoring, and management intelligence. He's not teaching from a yacht. He's in the arena, solving the same revenue org problems you have with AI every single day.
He built AgentPrime because too many companies default to hiring when AI can give their existing team leverage. Our advice comes from someone who runs the same revenue org structure and has already rebuilt it to do more with less.
Based in Rhode Island. Working with clients across the US.
Before taking on clients, Craig implemented everything on his own $1.5M SaaS business. Here's what happened.
No visibility into sales call quality or process compliance. Couldn't tell which reps followed the playbook and which winged it.
AI scoring system that evaluates every sales call against the defined process — automatically, at scale.
Visibility into which reps follow process, where deals stall, and coaching focused on actual gaps instead of gut feelings.
Onboarding quality varied by rep with no way to monitor at scale. Some customers got great onboarding, others fell through the cracks.
AI monitoring of onboarding milestones and call quality — flagging at-risk accounts before they disengage.
Consistent onboarding experience across all reps. At-risk accounts flagged early. Management overhead cut without cutting quality.
Churn was unpredictable. CS team was reactive — only finding out about problems when customers canceled.
Account health scoring based on usage patterns, support interactions, and engagement signals.
CS team working from prioritized lists instead of guessing. Proactive outreach before churn. Problems caught weeks earlier.
Everything AgentPrime builds for clients, Craig has built for Castos first. You're not getting theory — you're getting what actually works on a real revenue org.
Tell us about your business and the challenges in your revenue org. If there's a fit, we'll set up a discovery call to explore the opportunities.
AgentPrime works with a small number of companies at a time. We're selective because every engagement gets Craig's direct involvement.
Craig reviews every submission personally — expect a response within one business day.