CVE-2020-1766: OTRS AG ((OTRS)) Community Edition

Improper handling of uploaded inline images

CVSS 2.0 LowEPSS 0.012 · 69th percentile

Published by the CVE Program (CNA: OTRS) at 10 Jan 2020, 15:08 UTC. agentprime has not analysed this yet, so whether it affects any app is not known. This CVE names a vendor and product rather than a package, so the lockfile check doesn’t match it.

Affected products, as the CNA wrote them
Vendor	Product	Versions
OTRS AG	((OTRS)) Community Edition	affected 5.0.x version 5.0.39 and prior versions affected 6.0.x version 6.0.24 and prior versions
OTRS AG	OTRS	affected 7.0.x version 7.0.13 and prior versions

Identifiers

CVE-2020-1766

CNA

OTRS

Weakness (CWE)

CWE-79

Not analysed yet

We haven’t published our own analysis of this CVE. If a person reviews it, this page will say what’s affected and what has to be true for it to matter.

Severity and exploitation

Score	Rating	CVSS	Vector	Source
2.0	Low	3.1	CVSS:3.1/AV:N/AC:H/PR:H/UI:R/S:U/C:N/I:L/A:N	CNA (OTRS)

CISA KEV Not listed.
EPSS 0.012, the 69th percentile, on 6 Nov 2026: FIRST’s estimate of the chance of exploitation in the next 30 days.

Timeline

This record came from the full history of the CVE Program, published 10 Jan 2020. New records show when each source confirmed them.

Sources

References from the CNA

otrs.com/release-notes/otrs-security-advisory-2020-02/
lists.debian.org/debian-lts-announce/2020/01/msg00027.html mailing-list
lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html vendor-advisory
lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html vendor-advisory
lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html vendor-advisory
lists.debian.org/debian-lts-announce/2023/08/msg00040.html mailing-list

Facts on this page come from the CVE List as the CNA published them, with CVSS from the sources named above, CISA KEV and FIRST EPSS. Vendors, products and versions are shown as the CNA wrote them. We don’t reproduce the CVE’s description.