# OTRS.

Every CVE that names OTRS among its affected products, newest first. Vendors and products are as the CNA wrote them.

## Records, newest first

- [Authentication Bypass via Spoofed Remote-User Header in HTTP Basic Authentication](https://agentprime.io/advisories/CVE-2026-93582.md)
  `CVE-2026-93582` · CVE record: OTRS GmbH (former OTRS AG) OTRS and 1 more · CVSS 9.4 Critical · Critical (CVSS 9+) · Not analysed yet · Published 12 Oct 2026 · Tags: Authentication bypass
- [Insufficient Neutralization of Formula Elements in CSV Exports](https://agentprime.io/advisories/CVE-2026-93581.md)
  `CVE-2026-93581` · CVE record: OTRS GmbH (former OTRS AG) OTRS and 1 more · CVSS 6.1 Medium · Not analysed yet · Published 12 Oct 2026 · Tags: Other injection
- [Duplicate Identity / Identity Shadowing across CustomerUser backends](https://agentprime.io/advisories/CVE-2026-78359.md)
  `CVE-2026-78359` · CVE record: OTRS GmbH (former OTRS AG) OTRS and 1 more · CVSS 5.4 Medium · Not analysed yet · Published 12 Oct 2026 · Tags: CWE-694, CWE-706
- [Cross-Site Request Forgery in Administrative Actions](https://agentprime.io/advisories/CVE-2026-78358.md)
  `CVE-2026-78358` · CVE record: OTRS GmbH (former OTRS AG) OTRS and 1 more · CVSS 4.3 Medium · Not analysed yet · Published 12 Oct 2026 · Tags: Cross-site request forgery (CSRF)
- [Insufficient Session Revocation for JWT Authentication](https://agentprime.io/advisories/CVE-2026-78357.md)
  `CVE-2026-78357` · CVE record: OTRS GmbH (former OTRS AG) OTRS · CVSS 9.1 Critical · Critical (CVSS 9+) · Not analysed yet · Published 12 Oct 2026 · Tags: Authentication bypass
- [Unauthenticated Disclosure of Agent Frontend Configuration](https://agentprime.io/advisories/CVE-2026-78356.md)
  `CVE-2026-78356` · CVE record: OTRS GmbH (former OTRS AG) OTRS · CVSS 5.3 Medium · Not analysed yet · Published 12 Oct 2026 · Tags: Information disclosure
- [Path Traversal in SendSupportBundle allows File Deletion Outside the Intended Directory](https://agentprime.io/advisories/CVE-2026-78355.md)
  `CVE-2026-78355` · CVE record: OTRS GmbH (former OTRS AG) OTRS and 1 more · CVSS 8.7 High · Not analysed yet · Published 12 Oct 2026 · Tags: Path traversal
- [Stored XSS in external pages](https://agentprime.io/advisories/CVE-2026-48212.md)
  `CVE-2026-48212` · CVE record: OTRS GmbH (former OTRS AG) OTRS · CVSS 4.8 Medium · Not analysed yet · Published 12 Oct 2026 · Tags: Cross-site scripting (XSS)
- [Cross-Site Request Forgery in Import/Export Admin console](https://agentprime.io/advisories/CVE-2026-48211.md)
  `CVE-2026-48211` · CVE record: OTRS GmbH (former OTRS AG) OTRS and 1 more · CVSS 5.4 Medium · Not analysed yet · Published 12 Oct 2026 · Tags: Cross-site request forgery (CSRF)
- [Email with special content can lead to DoS](https://agentprime.io/advisories/CVE-2026-48187.md)
  `CVE-2026-48187` · CVE record: OTRS AG OTRS and 1 more · CVSS 5.7 Medium · Not analysed yet · Published 1 Jun 2026 · Tags: Denial of service
- [SQL Injection via MySQL Quote Method](https://agentprime.io/advisories/CVE-2026-48188.md)
  `CVE-2026-48188` · CVE record: OTRS AG OTRS and 1 more · CVSS 9.1 Critical · Critical (CVSS 9+) · Not analysed yet · Published 1 Jun 2026 · Tags: CWE-20
- [Bypass DedicatedAgentToCustomerGroups Setting](https://agentprime.io/advisories/CVE-2026-48189.md)
  `CVE-2026-48189` · CVE record: OTRS AG OTRS · CVSS 5.7 Medium · Not analysed yet · Published 1 Jun 2026 · Tags: Information disclosure
- [Incorrect handling of permissions in External Interface Config Item List module](https://agentprime.io/advisories/CVE-2026-48190.md)
  `CVE-2026-48190` · CVE record: OTRS AG OTRS · CVSS 3.5 Low · Not analysed yet · Published 1 Jun 2026 · Tags: Broken access control
- [Wrong Permission Handling in Document Search Article Meta Filters](https://agentprime.io/advisories/CVE-2026-48191.md)
  `CVE-2026-48191` · CVE record: OTRS AG OTRS · CVSS 3.5 Low · Not analysed yet · Published 1 Jun 2026 · Tags: Broken access control
- [Denial-of-Service via SVG Rendering in Ticket](https://agentprime.io/advisories/CVE-2026-48208.md)
  `CVE-2026-48208` · CVE record: OTRS AG OTRS and 1 more · CVSS 6.5 Medium · Not analysed yet · Published 1 Jun 2026 · Tags: Denial of service, CWE-791
- [Reflected XSS in authenticated agent context](https://agentprime.io/advisories/CVE-2026-48209.md)
  `CVE-2026-48209` · CVE record: OTRS AG OTRS and 1 more · CVSS 7.1 High · Not analysed yet · Published 1 Jun 2026 · Tags: Cross-site scripting (XSS), CWE-116
- [Possible information disclosure via External Interface](https://agentprime.io/advisories/CVE-2026-48210.md)
  `CVE-2026-48210` · CVE record: OTRS AG OTRS · CVSS 5.7 Medium · Not analysed yet · Published 31 May 2026 · Tags: Information disclosure, Privilege escalation
- [Possible DoS via SQL Box](https://agentprime.io/advisories/CVE-2026-6060.md)
  `CVE-2026-6060` · CVE record: OTRS AG OTRS · CVSS 4.5 Medium · Not analysed yet · Published 20 Apr 2026 · Tags: Denial of service
- [Possible user enumeration](https://agentprime.io/advisories/CVE-2025-24391.md)
  `CVE-2025-24391` · CVE record: OTRS AG OTRS · CVSS 5.3 Medium · Not analysed yet · Published 14 Jul 2025 · Tags: Information disclosure
- [Unsafe handling of AJAX calls](https://agentprime.io/advisories/CVE-2025-24388.md)
  `CVE-2025-24388` · CVE record: OTRS AG OTRS and 1 more · CVSS 3.8 Low · Not analysed yet · Published 16 Jun 2025 · Tags: CWE-184
- [Missing CSRF protection](https://agentprime.io/advisories/CVE-2025-24387.md)
  `CVE-2025-24387` · CVE record: OTRS AG OTRS · CVSS 4.8 Medium · Not analysed yet · Published 10 Mar 2025 · Tags: CWE-1275
- [Missing Cookie Flags](https://agentprime.io/advisories/CVE-2025-24390.md)
  `CVE-2025-24390` · CVE record: OTRS AG OTRS · CVSS 6.8 Medium · Not analysed yet · Published 27 Jan 2025 · Tags: CWE-614
- [SMTP Password will be shown in cleartext on some SMTP errors](https://agentprime.io/advisories/CVE-2025-24389.md)
  `CVE-2025-24389` · CVE record: OTRS AG OTRS and 1 more · CVSS 6.3 Medium · Not analysed yet · Published 27 Jan 2025 · Tags: Information disclosure
- [Improper check of permissions in Generic Interface](https://agentprime.io/advisories/CVE-2024-43446.md)
  `CVE-2024-43446` · CVE record: OTRS AG OTRS and 1 more · CVSS 3.5 Low · Not analysed yet · Published 27 Jan 2025 · Tags: Privilege escalation
- [Missing X-Content-Type-Options: nosniff Header Allows MIME Type Sniffing](https://agentprime.io/advisories/CVE-2024-43445.md)
  `CVE-2024-43445` · CVE record: OTRS AG OTRS and 1 more · CVSS 5.4 Medium · Not analysed yet · Published 27 Jan 2025 · Tags: CWE-20
- [Passwords are written to Admin Log Module](https://agentprime.io/advisories/CVE-2024-43444.md)
  `CVE-2024-43444` · CVE record: OTRS AG OTRS and 1 more · CVSS 8.2 High · Not analysed yet · Published 26 Aug 2024 · Tags: Information disclosure
- [Stored XSS in process management](https://agentprime.io/advisories/CVE-2024-43443.md)
  `CVE-2024-43443` · CVE record: OTRS AG OTRS and 1 more · CVSS 4.9 Medium · Not analysed yet · Published 26 Aug 2024 · Tags: CWE-790
- [Stored XSS in System Configuration](https://agentprime.io/advisories/CVE-2024-43442.md)
  `CVE-2024-43442` · CVE record: OTRS AG OTRS and 1 more · CVSS 4.9 Medium · Not analysed yet · Published 26 Aug 2024 · Tags: Cross-site scripting (XSS), CWE-790
- [Agents are able to lock the ticket without the "Owner" permission](https://agentprime.io/advisories/CVE-2024-23794.md)
  `CVE-2024-23794` · CVE record: OTRS AG OTRS · CVSS 5.2 Medium · Not analysed yet · Published 15 Jul 2024 · Tags: Privilege escalation
- [Information exlosure in external interface](https://agentprime.io/advisories/CVE-2024-6540.md)
  `CVE-2024-6540` · CVE record: OTRS AG OTRS · CVSS 5.7 Medium · Not analysed yet · Published 15 Jul 2024 · Tags: CWE-790
- [Upload of files outside application directory](https://agentprime.io/advisories/CVE-2024-23793.md)
  `CVE-2024-23793` · CVE record: OTRS AG OTRS and 1 more · CVSS 6.3 Medium · Not analysed yet · Published 6 Jun 2024 · Tags: Path traversal
- [Missing file type check in avatar picture upload](https://agentprime.io/advisories/CVE-2024-23790.md)
  `CVE-2024-23790` · CVE record: OTRS AG OTRS · CVSS 3.5 Low · Not analysed yet · Published 29 Jan 2024 · Tags: CWE-20
- [Unnecessary data is written to log if issues during indexing occurs](https://agentprime.io/advisories/CVE-2024-23791.md)
  `CVE-2024-23791` · CVE record: OTRS AG OTRS · CVSS 4.9 Medium · Not analysed yet · Published 29 Jan 2024 · Tags: Information disclosure
- [Insufficient access control](https://agentprime.io/advisories/CVE-2024-23792.md)
  `CVE-2024-23792` · CVE record: OTRS AG OTRS · CVSS 5.3 Medium · Not analysed yet · Published 29 Jan 2024 · Tags: Authentication bypass
- [Password is send back to client](https://agentprime.io/advisories/CVE-2023-6254.md)
  `CVE-2023-6254` · CVE record: OTRS AG OTRS · CVSS 8.1 High · Not analysed yet · Published 27 Nov 2023 · Tags: Hard-coded credentials
- [Possible XSS execution in customer information](https://agentprime.io/advisories/CVE-2023-5421.md)
  `CVE-2023-5421` · CVE record: OTRS AG OTRS and 1 more · CVSS 3.5 Low · Not analysed yet · Published 16 Oct 2023 · Tags: CWE-20
- [External pictures can be loaded even if not allowed by configuration](https://agentprime.io/advisories/CVE-2023-38059.md)
  `CVE-2023-38059` · CVE record: OTRS AG OTRS and 1 more · CVSS 5.3 Medium · Not analysed yet · Published 16 Oct 2023 · Tags: Information disclosure
- [SSL Certificates are not checked for E-Mail Handling](https://agentprime.io/advisories/CVE-2023-5422.md)
  `CVE-2023-5422` · CVE record: OTRS AG OTRS and 1 more · CVSS 8.7 High · Not analysed yet · Published 16 Oct 2023 · Tags: Weak cryptography or TLS
- [Host header injection by attachments in web service](https://agentprime.io/advisories/CVE-2023-38060.md)
  `CVE-2023-38060` · CVE record: OTRS AG OTRS and 1 more · CVSS 6.3 Medium · Not analysed yet · Published 24 Jul 2023 · Tags: CWE-20
- [Tickets can be moved without permissions](https://agentprime.io/advisories/CVE-2023-38058.md)
  `CVE-2023-38058` · CVE record: OTRS AG OTRS · CVSS 4.1 Medium · Not analysed yet · Published 24 Jul 2023 · Tags: Privilege escalation
- [XSS stored in survey answers](https://agentprime.io/advisories/CVE-2023-38057.md)
  `CVE-2023-38057` · CVE record: OTRS AG OTRS and 1 more · CVSS 4.1 Medium · Not analysed yet · Published 24 Jul 2023 · Tags: CWE-20
- [Code execution via System Configuration](https://agentprime.io/advisories/CVE-2023-38056.md)
  `CVE-2023-38056` · CVE record: OTRS AG OTRS and 1 more · CVSS 7.2 High · Not analysed yet · Published 24 Jul 2023 · Tags: Command injection
- [Information disclouse and DoS via websocket push events](https://agentprime.io/advisories/CVE-2023-2534.md)
  `CVE-2023-2534` · CVE record: OTRS AG OTRS · CVSS 7.6 High · Not analysed yet · Published 8 May 2023 · Tags: Broken access control
- [Code execution through ACL creation](https://agentprime.io/advisories/CVE-2023-1250.md)
  `CVE-2023-1250` · CVE record: OTRS AG OTRS and 1 more · CVSS 7.4 High · Not analysed yet · Published 20 Mar 2023 · Tags: CWE-20
- [Possible XSS in Ticket Actions](https://agentprime.io/advisories/CVE-2023-1248.md)
  `CVE-2023-1248` · CVE record: OTRS AG OTRS and 1 more · CVSS 6.1 Medium · Not analysed yet · Published 20 Mar 2023 · Tags: Cross-site scripting (XSS)
- [SQL Injection via OTRS Search API](https://agentprime.io/advisories/CVE-2022-4427.md)
  `CVE-2022-4427` · CVE record: OTRS AG OTRS and 1 more · CVSS 6.5 Medium · Not analysed yet · Published 19 Dec 2022 · Tags: CWE-20
- [DoS attack using email](https://agentprime.io/advisories/CVE-2022-39052.md)
  `CVE-2022-39052` · CVE record: OTRS AG OTRS and 1 more · CVSS 7.5 High · Not analysed yet · Published 17 Oct 2022 · Tags: Denial of service
- [Perl Code execution in Template Toolkit](https://agentprime.io/advisories/CVE-2022-39051.md)
  `CVE-2022-39051` · CVE record: OTRS AG OTRS and 1 more · CVSS 6.8 Medium · Not analysed yet · Published 5 Sept 2022 · Tags: CWE-913
- [Possible XSS stored in customer information](https://agentprime.io/advisories/CVE-2022-39050.md)
  `CVE-2022-39050` · CVE record: OTRS AG OTRS and 1 more · CVSS 4.6 Medium · Not analysed yet · Published 5 Sept 2022 · Tags: Cross-site scripting (XSS)
- [Possible XSS in Admin Interface](https://agentprime.io/advisories/CVE-2022-39049.md)
  `CVE-2022-39049` · CVE record: OTRS AG OTRS and 1 more · CVSS 3.5 Low · Not analysed yet · Published 5 Sept 2022 · Tags: Cross-site scripting (XSS)
- [Information disclosure in Request New Password feature](https://agentprime.io/advisories/CVE-2022-32741.md)
  `CVE-2022-32741` · CVE record: OTRS AG OTRS · CVSS 5.3 Medium · Not analysed yet · Published 13 Jun 2022 · Tags: Information disclosure
- [Information disclosure in the External Interface](https://agentprime.io/advisories/CVE-2022-32740.md)
  `CVE-2022-32740` · CVE record: OTRS AG OTRS · CVSS 3.5 Low · Not analysed yet · Published 13 Jun 2022 · Tags: Information disclosure
- [OTRS version number is always in the exported ICS files](https://agentprime.io/advisories/CVE-2022-32739.md)
  `CVE-2022-32739` · CVE record: OTRS AG OTRS and 1 more · CVSS 3.5 Low · Not analysed yet · Published 13 Jun 2022 · Tags: Information disclosure
- [Information disclosure in the External Interface](https://agentprime.io/advisories/CVE-2022-1004.md)
  `CVE-2022-1004` · CVE record: OTRS AG OTRS · CVSS 4.3 Medium · Not analysed yet · Published 21 Mar 2022 · Tags: Information disclosure
- [Possible XSS attack via translation](https://agentprime.io/advisories/CVE-2022-0475.md)
  `CVE-2022-0475` · CVE record: OTRS AG OTRS · CVSS 3.5 Low · Not analysed yet · Published 21 Mar 2022 · Tags: Cross-site scripting (XSS)
- [Authenticated remote code execution](https://agentprime.io/advisories/CVE-2021-36100.md)
  `CVE-2021-36100` · CVE record: OTRS AG OTRS and 3 more · CVSS 6.4 Medium · Not analysed yet · Published 21 Mar 2022
- [Dynamic field error message is vulnerable to XSS](https://agentprime.io/advisories/CVE-2022-0473.md)
  `CVE-2022-0473` · CVE record: OTRS AG OTRS · CVSS 3.8 Low · Not analysed yet · Published 7 Feb 2022 · Tags: Cross-site scripting (XSS)
- [Agents are able to lock the ticket without the "Owner" permission](https://agentprime.io/advisories/CVE-2021-36097.md)
  `CVE-2021-36097` · CVE record: OTRS AG OTRS · CVSS 3.5 Low · Not analysed yet · Published 18 Oct 2021 · Tags: Privilege escalation
- [Support Bundle includes S/Mime and PGP secret or PIN](https://agentprime.io/advisories/CVE-2021-36096.md)
  `CVE-2021-36096` · CVE record: OTRS AG ((OTRS)) Community Edition and 1 more · CVSS 5.2 Medium · Not analysed yet · Published 6 Sept 2021 · Tags: Information disclosure
- [User enumeration issue using "lost password" feature](https://agentprime.io/advisories/CVE-2021-36095.md)
  `CVE-2021-36095` · CVE record: OTRS AG ((OTRS)) Community Edition and 1 more · CVSS 5.3 Medium · Not analysed yet · Published 6 Sept 2021 · Tags: Information disclosure

Older: <https://agentprime.io/advisories/technology/otrs.md?cursor=WyIyMDIxLTA5LTA2VDEzOjE1OjI3LjIyMDAwMFoiLCJDVkUtMjAyMS0zNjA5NSJd>

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- The same list as JSON: <https://api.agentprime.io/v1/advisories?technology=otrs>
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The web page: <https://agentprime.io/advisories/technology/otrs/>. Everything for agents: <https://agentprime.io/llms.txt>.
