# Cisco Unified Communications Products Command Injection Vulnerability CVE record · `CVE-2025-20278` - **Identifiers:** `CVE-2025-20278` - **State:** Confirmed - **Severity:** CVSS 6.0 Medium - **Critical:** No - **CNA:** cisco - **Weakness (CWE):** [CWE-77](https://cwe.mitre.org/data/definitions/77.html) - **Tags:** [Command injection](https://agentprime.io/advisories/tag/command-injection.md) - **Technologies:** [Cisco Finesse](https://agentprime.io/advisories/technology/cisco-finesse.md) · [Cisco SocialMiner](https://agentprime.io/advisories/technology/cisco-socialminer.md) · [Cisco Unified Communications Manager](https://agentprime.io/advisories/technology/cisco-unified-communications-manager.md) · [Cisco Unified Communications Manager IM and Presence Service](https://agentprime.io/advisories/technology/cisco-unified-communications-manager-im-and-presence-service.md) · [Cisco Unified Contact Center Express](https://agentprime.io/advisories/technology/cisco-unified-contact-center-express.md) · [Cisco Unified Intelligence Center](https://agentprime.io/advisories/technology/cisco-unified-intelligence-center.md) · [Cisco Unity Connection](https://agentprime.io/advisories/technology/cisco-unity-connection.md) · [Cisco Virtualized Voice Browser](https://agentprime.io/advisories/technology/cisco-virtualized-voice-browser.md) - **Published:** 4 Jun 2025 - **Updated:** 26 Feb 2026 - **Reviewed by a person:** No Published by the CVE Program (CNA: cisco) at 4 Jun 2025, 16:18 UTC. agentprime has not analysed this yet, so whether it affects any app is not known. This CVE names a vendor and product rather than a package, so the lockfile check doesn’t match it. ## Affected products, as the CNA wrote them - Vendor: Cisco. Product: Cisco Finesse. - affected: `11.0(1)ES_Rollback` - affected: `10.5(1)ES4` - affected: `11.6(1)ES3` - affected: `11.0(1)ES2` - affected: `12.0(1)ES2` - affected: `10.5(1)ES3` - affected: `11.0(1)` - affected: `11.6(1)FIPS` - affected: `11.6(1)ES4` - affected: `11.0(1)ES3` - affected: `10.5(1)ES6` - affected: `11.0(1)ES7` - and 72 more - Other versions: unknown - Vendor: Cisco. Product: Cisco SocialMiner. - affected: `12.5(1)ES01` - affected: `10.5(1)` - affected: `11.6(1)` - affected: `10.6(1)` - affected: `12.0(1)ES04` - affected: `10.6(2)` - affected: `12.5(1)` - affected: `11.6(2)` - affected: `12.0(1)` - affected: `12.0(1)ES02` - affected: `11.0(1)` - affected: `11.5(1)` - and 5 more - Other versions: unknown - Vendor: Cisco. Product: Cisco Unified Communications Manager. - affected: `12.5(1)SU2` - affected: `12.5(1)SU1` - affected: `12.5(1)` - affected: `12.5(1)SU3` - affected: `12.5(1)SU4` - affected: `14` - affected: `12.5(1)SU5` - affected: `14SU1` - affected: `12.5(1)SU6` - affected: `14SU2` - affected: `12.5(1)SU7` - affected: `12.5(1)SU7a` - and 9 more - Other versions: unknown - Vendor: Cisco. Product: Cisco Unified Communications Manager IM and Presence Service. - affected: `12.5(1)` - affected: `12.5(1)SU1` - affected: `12.5(1)SU2` - affected: `12.5(1)SU3` - affected: `12.5(1)SU4` - affected: `14` - affected: `12.5(1)SU5` - affected: `14SU1` - affected: `12.5(1)SU6` - affected: `14SU2` - affected: `14SU2a` - affected: `12.5(1)SU7` - and 7 more - Other versions: unknown - Vendor: Cisco. Product: Cisco Unified Contact Center Express. - affected: `10.6(1)` - affected: `10.5(1)SU1` - affected: `10.6(1)SU3` - affected: `12.0(1)` - affected: `10.0(1)SU1` - affected: `10.6(1)SU1` - affected: `11.0(1)SU1` - affected: `11.5(1)SU1` - affected: `10.5(1)` - affected: `11.6(1)` - affected: `11.6(2)` - affected: `12.5(1)` - and 48 more - Other versions: unknown - Vendor: Cisco. Product: Cisco Unified Intelligence Center. - affected: `11.6(1)` - affected: `10.5(1)` - affected: `11.0(1)` - affected: `11.5(1)` - affected: `12.0(1)` - affected: `12.5(1)` - affected: `11.0(2)` - affected: `12.6(1)` - affected: `12.5(1)SU` - affected: `12.6(1)_ET` - affected: `12.6(1)_ES05_ET` - affected: `11.0(3)` - and 10 more - Other versions: unknown - Vendor: Cisco. Product: Cisco Unity Connection. - affected: `12.5(1)` - affected: `12.5(1)SU1` - affected: `12.5(1)SU2` - affected: `12.5(1)SU3` - affected: `12.5(1)SU4` - affected: `14` - affected: `12.5(1)SU5` - affected: `14SU1` - affected: `12.5(1)SU6` - affected: `14SU2` - affected: `12.5(1)SU7` - affected: `14SU3` - and 7 more - Other versions: unknown - Vendor: Cisco. Product: Cisco Virtualized Voice Browser. - affected: `11.0(1)` - affected: `11.6(1)_ES84` - affected: `11.5(1)_ES54` - affected: `11.5(1)_ES27` - affected: `11.5(1)` - affected: `11.5(1)ES36` - affected: `12.0(1)_ES01` - affected: `11.6(1)_ES85` - affected: `12.5(1)_ES05` - affected: `11.5(1)_ES32` - affected: `11.6(1)_ES83` - affected: `11.5(1)_ES29` - and 81 more - Other versions: unknown ## Not analysed yet We haven’t published our own analysis of this CVE. If a person reviews it, this page will say what’s affected and what has to be true for it to matter. ## Severity and exploitation - 6.0 Medium, CVSS 3.1: `CVSS:3.1/AV:L/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:N`, from CNA (cisco) - **CISA KEV:** Not listed. - **EPSS:** 0.0019, the 8th percentile, on 5 Nov 2026: FIRST’s estimate of the chance of exploitation in the next 30 days. ## Timeline This record came from the full history of the CVE Program, published 4 Jun 2025. New records show when each source confirmed them. ## Sources - [CVE List: CVE-2025-20278](https://www.cve.org/CVERecord?id=CVE-2025-20278) - [NVD: CVE-2025-20278](https://nvd.nist.gov/vuln/detail/CVE-2025-20278) ### References from the CNA - Facts on this page come from the CVE List as the CNA published them, with CVSS from the sources named above, CISA KEV and FIRST EPSS. Vendors, products and versions are shown as the CNA wrote them. We don’t reproduce the CVE’s description. ## Check whether this affects you This CVE names a vendor and product rather than a package, so the lockfile check doesn’t match it. Compare the affected versions above with what you run. - With the agentprime MCP server (), `get_advisory` returns this record and `search_advisories` finds related ones. Setup: - As JSON: - Everything that needs attention now: --- The web page: . Everything for agents: .